HCT Team Resources

COVID-19 communications, information and HR support.

This page serves as the hub for current HCT communications, information and HR support as it relates to the COVID-19 state of emergency. If you have questions or need someone to talk to, please email hr@hotchickentakeover.com or call our HR hotline at 614-532-7494. We’re here to support you. Last updated: 4.27.2020


COVID-19 Stability Guide

If you have been affected by the reduction in hours by the COVID-19 crisis, download the HCT Stability Guide here to learn more about available company resources. Joe shares an important update below, detailing what’s next for HCT amid COVID-19.

Scroll below for additional community resources not listed in the Stability guide.

COVID-19 Communication Portal

Below you will find all team communications from CEO, Joe DeLoss, discussing HCT’s response to the COVID-19 virus. We will be updating this frequently to ensure you stay informed.

5.1 Team Update and Reopening Plan
3.23 Clintonville and Easton Closures
3.20 Video: COVID-19 Response from Joe
3.20 North Market and Crocker Park Closures
3.15 COVID-19 in Ohio, Modified Operations
3.13 COVID-19 in the Midwest


Franklin County Resources

Access a full list of resources in Columbus on our website here.

  • Community Agencies + 211 Hotline
  • Transportation
  • Childcare
  • Utilities
  • Shelter
  • Legal Assistance
  • Discounted Restaurants + Food Resources
  • Companies Currently Hiring

Cuyahoga County Resources

Access a full list of resources in Cleveland on our website here.

  • Community Agencies
  • United Way Services + Hotline
  • Mental Health + Anxiety Resources
  • Discounted Restaurants + Food Resources
  • Companies Currently Hiring

Resources for all employees

Ohioans who don’t qualify for unemployment can now register for Pandemic Unemployment Assistance. Read more here or visit the FAQ page and apply at unemploymenthelp.ohio.gov/expandedeligibility/

Economic Impact Payments – What you need to know

IRS Tax Deadline – Extended until July 15th

Individuals may qualify to have their taxes prepared for free if they earned $56,000 or less in 2019. Locally, individuals can receive free tax preparation and filing services by representatives of Nationwide Children’s Hospital and other local partners affiliated with United Way of Central Ohio’s Tax Time. Tax clinics are transitioning to a virtual platform and will be available in the coming weeks.

The Earned Income Tax Credit (EITC) is a benefit for working people with low to moderate income. To qualify, you must meet certain requirements and file a tax return, even if you do not owe any tax or are not required to file. EITC reduces the amount of tax you owe and may give you a refund.

When using the free tax clinic services offered by Nationwide Children’s Hospital and other local partners affiliated with United Way of Central Ohio’s Tax Time, individuals will be screened for eligibility.

The EITC Assistant is an online screener individuals can use to determine eligibility.

Ohio Legal Help includes resources including legal aid, as well as information on the courts, stimulus checks, unemployment benefits through the CARES Act, and Housing rights.

Free Internet Access

Community partners are offering free internet access to families, for a limited time. The information below is based on news reports from the companies:

Spectrum/Charter Communications: Families without internet will be able to get the service at no cost for 60 days from Charter Communications/Spectrum. Charter will offer free Spectrum broadband and Wi-Fi access for 60 days to households with K-12 and/or college students who do not already have a Spectrum broadband subscription at any service level up to 100 Mbps. The service won’t be free after 60 days. Customers will have to notify the company to cancel the service to avoid regular pricing. To enroll, call 1-844-488-8395. Installation fees will be waived for new student households.

Comcast/Xfinity: New customers will receive 60 days of complimentary Internet Essentials service, which is normally available to all qualified low-income households for $9.95/month. Additionally, for all new and existing Internet Essentials customers, the speed of the program’s Internet service was increased to 25 Mbps downstream and 3 Mbps upstream. That increase will go into effect for no additional fee and it will become the new base speed for the program going forward. The company also shared that it will not disconnect a customer’s internet service or assess late fees if they contact the company that they can’t pay their bills during this period. To sign up, applicants can visit www.internetessentials.com or call 855-846-8376 for English and 855-765-6995 for Spanish.

Sobriety Support

Virtual Recovery Support
AA Phone Meetings 
Additional AA Meeting Resources click here.

Unemployment Benefits

If you are receiving a “name mismatch” error when filing for unemployment, per Paychex, you will need to reach out to your State Representative to have this corrected. You can locate your State Representative by clicking here or by calling 800-282-0253 Monday through Friday from 8:30-5:00.

Financial Support

Banks in Ohio offering breaks on late loan payments, foreclosures, early CD withdrawals due to Coronovirus

Humanity Forward is giving people micro-grants of $250 – $500 each with very little bureaucracy. To see if you qualify, fill out their online form.

Penny Appeal USA’s Financial Grant Assistance program is providing grants to support struggling low-income families affected by COVID-19. More information about the program and the application to apply can be found by clicking here.

Direct Crisis Relief Grants through Restaurant Workers Community Foundation. 

Ohio Financial Assistance Program List

National Restaurant Association Restaurant Employee Relief Fund providing one time grants of $500. Applications open 4/2/2020.

Sam Adams / Greg Hill Foundation Restaurant Strong Fund – Beginning Friday 3/3 through 4/24, eligible workers can receive $1000 Grants. More information can be found here and here.

Anxiety

Coping with Disaster or Traumatic Events

Contact the Substance Abuse and Mental Health Services Administration’s national Disaster Distress Helpline by calling 1-800-985-5990 or texting TalkWithUs to 66746.

Reach the Ohio Crisis Text Line* by texting keyword 4HOPE to 741 741.

Reach the Ohio Mental Health and Addiction Services Help Line* at 1.877.275.6364

Find a provider at https://findtreatment.gov.

Tips for Social Distancing, Quarantine, and Isolation during an Infections Disease Outbreak

Co-quarantined in a dangerous home situation? Contact @ndvh National Domestic Violence Hotline: 800-799-7233, or Chat at thehotline.org.

Harvard Business Review Article: That Discomfort You’re Feeling is Grief

Recovery Village Teletherapy Program

Recovery Village, an organization with locations across the country, is dedicated to providing treatment to those struggling with substance abuse and co-occurring mental health disorders.

In order to continue to assist those in recovery and decrease the spread of COVID-19, their team has launched a Teletherapy Program. Those in need now have access to one-on-one counseling, group therapy, and various online services virtually with a licensed professional, improving their chances of a successful recovery. Access the program and learn more here.


Questions? We are here to support you.

Due to the rapidly changing environment we are in, information may be outdated or have changed. If you identify something is outdated, please email info@hotchickentakeover.com to let us know. Please contact your HR team at hr@hotchickentakeover.com or call the HR hotline at 614-532-7494. We're here to support you.